Terms and Conditions for Kovacity

Effective Date: January 3, 2025

Welcome to Kovacity, the premier destination for high-end fashion hats. These Terms and Conditions (“Terms”) govern your use of our website, kovacity.com, and your purchase of any products from us. Please read these Terms carefully before accessing or using our website and services. By accessing the website or making a purchase, you agree to comply with and be bound by these Terms and Conditions.

If you do not agree with these Terms, you should not use our website or services. Kovacity reserves the right to modify, update, or change these Terms at any time without notice. Any such changes will be effective immediately upon posting on the website. Your continued use of the website after any such changes constitutes your acceptance of the revised Terms.

1. General Terms of Use

By using our website, you confirm that:

  • You are at least 18 years old or have the necessary consent from a parent or guardian to use our website.
  • You agree to provide true, accurate, current, and complete information when making a purchase, creating an account, or interacting with Kovacity.
  • You are solely responsible for maintaining the confidentiality of your account information, including your username and password.
  • You will not use our website for any illegal or unauthorized purpose, including violating intellectual property rights or engaging in fraudulent activity.

2. Account Registration

In order to purchase from Kovacity.com, you may be required to create an account. When you create an account, you agree to provide accurate and current information about yourself. You also agree to maintain the security of your account, including your password and any other sensitive information associated with your account.

By registering, you consent to receiving promotional materials and updates from Kovacity. You can unsubscribe from these communications at any time by following the unsubscribe link in our emails or by contacting our customer service team.

3. Products & Pricing

3.1 Product Information

We make every effort to ensure that the descriptions, images, and prices of our products on the website are accurate. However, errors may occur, and in such cases, we reserve the right to correct them without liability. If a product is listed at an incorrect price or contains incorrect information, we will notify you as soon as possible and offer you the option to accept the corrected price or cancel your order for a full refund.

3.2 Price Changes

Prices for our products may change over time, and we reserve the right to update the prices without prior notice. Any price changes will not affect orders that have already been confirmed and processed.

3.3 Availability

While we strive to ensure that our inventory is up to date, some products may become unavailable due to high demand or other reasons. If an item you ordered becomes unavailable, we will notify you promptly and either issue a full refund or offer you an alternative product.

4. Order Processing & Payment

4.1 Order Confirmation

Once you place an order, you will receive an order confirmation email containing the details of your purchase. This confirmation does not constitute an acceptance of your order. Acceptance of your order occurs when we ship the products to you.

4.2 Payment Methods

We accept the following payment methods for online purchases:

  • Credit Cards (Visa, MasterCard, American Express, Discover)
  • Debit Cards
  • PayPal
  • Apple Pay
  • Google Pay

All payments will be processed securely through our payment gateway, ensuring that your payment information is protected.

4.3 Sales Tax & Duties

Sales tax will be calculated based on the delivery address and will be added to your order total where applicable. Customers purchasing from outside the United States may be required to pay additional customs duties or import taxes upon delivery. These fees are the responsibility of the customer and are not included in the price of the product.

5. Shipping & Delivery

5.1 Shipping Options

We offer a variety of shipping methods, including standard and expedited shipping, to deliver your Kovacity products to your specified address. Shipping fees will be calculated at checkout based on the weight of your order and the shipping destination.

5.2 Delivery Times

Delivery times depend on the shipping method selected and the destination. For domestic orders, standard shipping typically takes 3-5 business days, while expedited shipping may take 1-2 business days. For international orders, delivery may take 7-14 business days.

5.3 Shipping Delays

While we strive to ensure timely delivery, external factors such as weather conditions, customs clearance, and other carrier delays may affect the expected delivery time. Kovacity is not liable for any delays caused by these external factors.

5.4 Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your shipment through the carrier’s website.

6. Returns & Exchanges

6.1 Return Policy

We want you to be completely satisfied with your purchase. If you are not satisfied with your product, you may return it within 30 days of delivery for a full refund. To qualify for a return, the product must be in original condition with tags attached and packaging intact.

To initiate a return, please contact us at info@kovacity.com or call our customer service team. Returns will be processed once the returned item is received and inspected. Refunds will be issued to the original payment method.

6.2 Non-Returnable Items

Certain products are non-returnable, including:

  • Custom or personalized items
  • Items that have been used, worn, or damaged (except in the case of a defect)

Please ensure that items are returned in original condition and packaging.

6.3 Exchanges

If you wish to exchange a product for a different size, color, or style, please follow our return process and place a new order for the replacement item. Returns and exchanges are processed separately.

7. Privacy & Security

Kovacity is committed to protecting your privacy. We only collect the personal information necessary to process your order and improve your shopping experience. For more details on how we handle your data, please review our Privacy Policy.

8. Intellectual Property

All content on kovacity.com, including images, text, logos, product designs, and other materials, is the intellectual property of Kovacity and is protected by copyright, trademark, and other intellectual property laws. You may not use, copy, or distribute any content from this website without explicit permission from Kovacity.

9. Limitation of Liability

Kovacity is not liable for any direct, indirect, incidental, special, or consequential damages that may arise from using our website or purchasing our products. This includes, but is not limited to, any loss of profits, loss of data, or damages resulting from delays or issues with shipping. Our total liability in relation to any product purchased from kovacity.com will not exceed the price of the product purchased.

10. Governing Law & Dispute Resolution

These Terms and Conditions are governed by the laws of the State of New Mexico, United States, without regard to its conflict of law principles. Any dispute related to these Terms or your use of kovacity.com shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA). The arbitration will take place in New Mexico, and the award may be enforced in any court of competent jurisdiction.

11. Contact Us

If you have any questions or concerns about these Terms and Conditions, please do not hesitate to contact us:

We are happy to assist you and ensure that your experience with Kovacity is a positive one.